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The Insight Systems Exchange (ISE) product warranty options are simply the best in the refurbished industry.
ISE 3 Year Advance Replacement Warranty Program Highlights:
- 3 year warranty on all laptops, desktops, servers & LCD monitors.
- Advance replacement on all equipment under warranty. (Yes! We will ship you an advance replacement product before your return arrives here at the ISE Tech Center).
- Your new product will ship within 48hrs of your request.
- ISE will cover the cost of shipping, parts & labor for products being maintenanced during the 3 year warranty period.
ISE 90 Day Warranty Program Highlights:
- Extended warranties are available on all products that come with a 90 day warranty.
- Printers, Networking and Storage equipment also have a 90 day warranty. Advance replacement applies within the first 90 days from your original purchase date.
- Laptop batteries have a 90 day warranty period. Our advance replacement applies during the first 90 days from your original purchase date.
- ISE will cover the cost of shipping, parts & labor for products being maintenanced during the 90 year warranty period.
We are committed to customer satisfaction and work hard to ensure that all equipment concerns are resolved quickly and completely. Our team will help you troubleshoot any problems you experience with the equipment.
If for any reason we cannot fix your particular situation you can request an authorized RMA number from our customer service portal or by contacting a customer service representative at 800.506.6704. Once you have an RMA number, we will promptly ship an exact product replacement to you at no charge. In stock products will ship within 48 hours, however please contact customer service to determine the most accurate time-frame for the shipment of your replacement product.
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